Q: How do I join a group?

A: Simple click on the "Join Group" button in the group main page. If the group is public, you will immediately be a group member. If the group is moderated, a requested will be sent to the group moderator and he/she will respond to you with further instructions. If the group is private, you will not be able to join, unless you are invited by a current group member.

Q: How do I invite a friend to join my group?

A: Go to the group's "Members" page and click on “Invite New Members”. You will be able to send an invitation to friends via email (if they are not RaisingThem members) or by choosing from your RaisingThem Friends List. Non-members will received an email invitation, and upon accepting it and registering, they will automatically be added to your group and your Friends List.

Note: If the group is "Moderated" or "Private", the group moderator/organizer will need to approve new members.

Q: How do I cancel my membership to a group?

A: Go to the group's main page and click on "Withdraw from Group" on the menu to the right.

Q: How to I manage my email notifications?

A: Go to the group's "Preference" page and check which type of email notifications you would liek to receive or not. Please make sure to add "support@raisingthem.com" to your email contact list to make sure your receive our notifications to your Inbox and not the Spam folder.

Q: How do I make my profile and photos private for the group?

A: Go to your profile page and click on 'Edit My Account Settings' then for option 'Who can view my profile' choose 'My moderated/private groups + my friends'. Your profile and photos will only be visible to the people on your friends list *and* the members of your moderated/private groups. Members of your public groups will not see your information. It is currently not possible to have different privacy levels for different moderated/private groups.

Q: How do I start a group?

A: Go to the main group page by clicking on "Find Groups" in the main horizontal navigation bar. Once there, click on "Start a Group" in the menu to the right, or on the "Start a Group Now" button. You will then be presented with a form to provide details about your new group, such as name, description, location, keywords, etc. Once you have filled the form, click on "Create my Group" and you will be presened with an option to invite friends. You can do that now or later.

Q: What's the difference between "public", "moderated" and "private" groups?

A: The main difference is how group message board and new memberships are handled:

• Public Groups: Anybody can join, even without approval from the moderator. Anybody can view the message board, but only members can post. This is recommended for online groups and discussion groups.
   
• Moderated Groups: Anybody can request to join, but it's up to the moderator to approve or deny the request. Only members can access the message board. This is recommend for local groups, like playgroups or parents groups, looking to attract new members.
   
• Private Groups: New members need to be invited by existing members as well as approved by the moderator. The group home page (and all sections) are only available to group members. Since everything is private, this is recommended for local groups with restricted membership.
   

Q: What's the difference between "local" and "online" groups

A: The main difference is where the other group members are located:

• Local Groups: Choose this if you are starting a group to meet parents who live near you. This is recommended for playgroups, mom groups, etc.
   
• Online Groups: Choose this if you are starting a group to discuss online with parents accross the country. This is recommended for discussion or theme groups.
   

Q: How do I change my group information?

A: To change your groups information (ex: name, description, photos, members, etc.) you need to login and go to your group main page. From there, click on "Manage Group" on the right menu. Make your changes and click on the appropriate "Update" button.

Q: How do I add a group page such as an 'About Us' page?

A: Click on 'Manage Group' then on 'Pages'. You can click on 'Create New Page' to create a new group page. To set an existing page as your 'About Us' page, click on 'Manage Group' then 'Pages' then click 'set as About'. This page will now be displayed when someone clicks 'About Us' in the group's main menu.

Q: How do I send a message to all group members?

A: Click on 'Manage Group' then on 'Members'. You can click on 'Send Group Message' to send a private message to all group members. Members will also receive an email notification, unless they have opted out of email notifications in their account prefernces.

Q: How do I create a "sticky" topic?

A: Click on 'Manage Group' then on 'Board'. Find the discussion topic or thread, and click on 'pin' to make the topic "sticky". You can also click on 'touch' to update the date/time and make that topic the topmost sticky topic.

Q: How do I modify or close a discussion thread?

A: Click on 'Manage Group' then on 'Board'. Find the discussion topic or thread, and click on 'delete' to remove it or 'close' to close the topic. Click on the subject to see the orignal topic, and access an 'Edit' button to change the post content.

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